Red Wagon Pub Products Page

George Mehnert

Writer, Photographer, Investigator

Tennis Trainer & Coach

GForceAZ Strength & Fitness

Angela Mehnert

Writer/Editor/Publisher, Speakers' Forum Customer Service & Leadership

Red Wagon Publishing - Writing, Editing & Publishing by Angela Mehnert.

George Mehnert Photography - Assignment, Small Product, Environmental, Fine Art.

G-ForceAZStrength & Fitness© - Cardio Tennis & Weight & Fitness Training.

George Mehnert Investigative Consulting - Former AZ Attorney General Chief Investigator - Call Us sooner rather than later. Let us show you how to Conduct an unobtrusive and non-disruptive internal investigation. Learn the difference between Trapping and Entrapment. Learn when to be Covert, when to be Overt, etc.

Phone 602.978.5377 Cell 602.290.3760 Fax 602.441.3120

"Have Camera Will Travel"®

Where «Winners Find A Way®

Home

Manual Cover

Table of Contents

Order Form

Can You Afford to

be Second Best in Today's Extremely Competitive World?

Customer Advocacy Manual
Spiral Bound for Your Reading and Teaching Convenience
Transform Your Customers Into Advocates

The Customer Advocate is the customer who, without encouragement or incentive, praises you, your products and your service.

The care of your customers is critical. Customer Service, Customer Satisfaction, and Customer Loyalty are no longer enough. To expand your customer base, you need to strive for customer service excellence. Your goal needs to be Customer Advocacy™. Customer Advocacy™ is essential as an objective for every business and government executive in America.

Many businesses collapsed during the aftermath of 9/11 and during Hurricane Katrina; however, many others succeeded and many of those are even stronger, today. Treating your customers well, so they will be repeat business and so they will send new customers to you cannot be emphasized too strongly.

Watch for our future publications.